Refund policy

At WE, we do not offer returns or refunds for change of mind.

If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery with your order number and clear photo/video proof.

Once your request is reviewed and approved, we may offer:

  • a replacement
  • or a refund, depending on the issue

Please note:

  • Minor color differences due to lighting/screen settings are not eligible for refund.
  • Slight handmade variations are not considered defects.
  • Shipping charges are non-refundable unless the mistake is from our side.

For return or refund requests, contact us at :

  • webyzaynab@gmail.com 
  • +923421522589